For more than 20 years, Engineering has hosted dozens of portals, including my.las, my.oar, and my.techservices that supported key university applications. Now, 70 portals are becoming one: my.illinois.
Category: News
Canvas impacted by nationwide security incident
Canvas is back online May 9, 2026. 11:56 a.m. Technology Services staff has evaluated the Canvas application and the CIO and Provost have agreed to restore service. Users are able to log in and access materials in the application. Please be extra cautious about clicking links or opening/downloading attachments. The University of Illinois will not ask you […]
Which generative AI app should I use?
Author: Maya MishraMaya is a student employee with Technology Services. With the rapid rise of generative AI, it can feel overwhelming to choose the right tool. There are dozens of platforms available, each designed with specific tasks in mind. But it is important to note that not all tools are approved for university use, and […]
Micah Reeley Behind the Screens: Keeping campus systems online
Author: Mazen MorrarMazen is a student employee with Technology Services. When you log into a campus system, access shared files or connect to wireless in a classroom, you probably are not thinking about where that technology lives or who makes sure it stays online. Most of us only notice infrastructure when something goes wrong. But behind those everyday […]
Get walk-in tech support at the renovated Illini Union Help Desk
Author: Maya MishraMaya is a student employee with Technology Services. Just in time for upcoming renovations, the Technology Services Help Desk has officially reopened its newly designed location at the Illini Union. With the DCL Help Desk location set to close for renovations February 10, the Union location will serve as the primary (and ONLY) walk-in Help Desk support from February 10-mid-April 2026. Online Help Desk […]
Technology governance at Illinois: Who calls the shots?
At the University of Illinois, technology is central to our work and learning. At a university as large and diverse as ours, guiding technology priorities requires collaboration, transparency and input from across the university community. As part of the university’s strategic framework and the Boldly IT strategic plan, the Office of the CIO is establishing a new technology governance structure for Illinois to help ensure […]
U of I’s new Enterprise IT service catalog
Author: Maya MishraMaya is a student employee with Technology Services. The IT Enterprise Service Management Office at the University of Illinois Urbana-Champaign recently launched the Enterprise IT Service Catalog, a centralized resource focused on helping students, faculty and staff discover, request and obtain support for IT services all across campus. This initiative represents a significant advancement in the way that technology resources are organized and distributed, improving collaboration across IT teams, improving operational transparency and increasing the university community’s access to IT services. Access the […]