We can help you with your cybersecurity questions. Check the frequently asked questions below.
What are the best practices for securing virtual meetings?
Avoid posting meeting links publicly.
Do not share Zoom, Teams, or Google Meet links on public websites, social media, or open forums. Send links directly to invited participants only. If you must post publicly, require registration.
Use registration when possible .
Enable registration for meetings or webinars so you can control who receives the access link and track attendees.
Require authentication.
Restrict meetings to authenticated users (e.g., institution sign-in) to prevent anonymous access.
Use waiting rooms.
Enable the waiting room feature so hosts can review and admit participants individually and remove any unauthorized bots.
Communicate expectations to participants.
Inform attendees that sessions should not be recorded, shared, or redistributed without authorization.
Report virtual meeting disruptions promptly.
Send an email to security@illinois.edu.
I suspect an email is a phish.
Click the report spam button found in Outlook. This will remove the message from your mailbox and send the necessary information to the email and security teams.
INSERT IMAGE OF REPORT SPAM BUTTON HERE
If Outlook is not an option, you can also use the Forward as Attachment feature of your email client to send a copy of the email to report-spam@illinois.edu.
I think I clicked on a link in a phishing email.
If you clicked the link in a phishing email it’s possible you downloaded malware on your machine.
- Report it to the security team at security@illinois.edu.
- Run a scan for viruses and remove anything malicious that is found.
- If you entered your credentials, reset your password right away.
Learn more in these Answers KnowledgeBase articles
I suspect my account was hacked.
Immediately change your password and send detailed information about the incident to security@illinois.edu.
Read more about reporting a cybersecurity incident.
What should I do if my computer detected a virus?
- Disconnect your computer from the internet.
- Run a scan for viruses and remove anything malicious that is found.
- If you need further assistance, reach out to your local IT support team or email security@illinois.edu.
When do I need to consider international privacy laws?
Each of the following have specific requirements for compliance. Please contact privacy@illinois.edu to ask specific questions about compliance.
- The General Data Protection Regulation (GDPR): Concerns any personal information was the collected from individuals while those individuals were physically located in the European Economic Union.
- The UK GDPR: Concerns any personal information was the collected from individuals while those individuals were physically located in the United Kingdom.
- The Personal Information Protection Law (PIPL): Concerns any personal information was the collected from individuals while those individuals were physically located in Mainland China.
Can I put my purchase on a P-Card if it uses sensitive or high risk data?
No. Solutions that process or store sensitive or higher risk data should be purchased with a requisition or purchase order and should undergo a security review and possible privacy review.
Where can I store high-risk and/or health data?
Box folders designed for storing Health Data or High-Risk Data, must be requested through an approved process to ensure proper security.
Use the Box Health Data Folder request form for health-related data.
Log in at https://go.uillinois.edu/RequestBoxHealthFolder
Use the Box High Risk Data Folder request form for High-Risk Data at https://go.uillinois.edu/RequestBoxHighRiskFolder.
Learn more about protecting PHI with Box Health Data Folders at
https://www.uillinois.edu/hipaa/box.
Learn more about protecting High Risk Data with Box High Risk Data Folders
https://answers.uillinois.edu/internal/page.php?id=10410.
I have a question not addressed here.
Send an email to securitysupport@illinois.edu and we can route it to the best team to handle your question.