Data Center
About our service
Technology Services offers data center co-location services to eligible Illinois units at no cost. Additional services are available for a fee, and units not eligible for campus-funded services may purchase access.
Locations
Equipment can be co-located at any of our *three campus facilities:
Request this service
Includes system hosting, campus networking, uninterrupted power, and 24/7/365 tenant access—with round-the-clock emergency support.
How to get started
Ready to co-locate equipment? Eligible Illinois units can request access at no cost. Additional services are available for a fee.
Submit a request to use our campus Data Centers to get started to see options.
*Facility tours are available upon request. Download the sign-in form before arriving.
Additional information about services
The following services are provided for equipment hosted in a shared facility:
- Annual review and planning.
- Uninterrupted power supplies.
- Campus networking.
- Standard racks.
- Hardware installation assistance.
- Managed access, physical security, campus-provided standard video surveillance.
- Fire detection and suppression.
- Temperature-controlled environment.
- Change control and incident management.
- Data center infrastructure.
- Generators at ACB and DCL locations.
- All data center infrastructure components (power, cooling, fire suppression) are covered by a current warranty and/or support contract.
- System status and alerting.
Resources
Download or access the following information and forms:
- Network Creation Form (Log in required)
- All Data Center Forms
- ACB Group Tour Sheet (Print this sheet and bring with you)
- ACB Fire Suppression
- DCL Fire Suppression
- HAB Fire Suppression
- Roles and Responsibilities
- Service Level Description
- Policy and Procedures
- Access Policy and Procedures
- No Change Work
- No Change Risk Assessment
- ACB Cabinet Diagram
Tenant list
- ACES
- AHS
- Athletic Department
- Astronomy
- ATLAS
- Atmospheric Sciences
- Beckman Institute – Information Technology Services
- CIC
- Cline Center
- College of Fine and Applied Arts
- College of Media
- College of Medicine
- Computational Science Engineering
- Division of Research Safety
- Gies College of Business
- Graduate College
- Grainger College of Engineering
- Aerospace
- Bio
- Computer Science
- MatSE
- Physics
- GSLIS
- Illinois Campus Cluster Program
- Illinois Natural History Survey
- Life Science
- Office of the Deans
- OIM
- School of Social Work – CFRC
- School of Information Sciences
- Technology Services at Illinois
- Networking
- Security
- Storage/Backup
- UIC Hospital
Data center FAQ
Will I still have access to my equipment?
Absolutely. We provide door access utilizing your iCard in all of our locations. You can come and go whenever you need.
How will I be notified if there is a change in the data center?
We send notifications using ONLY Microsoft Teams if there is an event that will impact your service.
Who do I call if there is a problem?
Our Data Centers has an on-call number 217-552-8387 to assist you in emergencies after normal work hours. This does not include gaining access for iCard issues.
How secure will my systems be?
All Technology Services Data Center facilities have access control policies and locked doors. Each facility also uses the university’s video surveillance system.
Why move to Technology Services Data Centers?
This is a free service to all university academic, institutes, and central units. We provide a great space to house your hardware and work to free up space for other tasks.
What does it cost, and who is eligible to get it free?
It is free for any university academic, institutes, and central units. All others do incur a per U charge.
Are UPSes available?
UPS power is at all locations.
- ACB has three UPSes.
- DCL has two UPSes.
- HAB has two UPSes.
Are other people going to touch my stuff?
This is a co-location space where we have an agreement that any work you do within the data center is to your own equipment only. There are times where the staff need to work within your rack but they will not touch your hardware unless they have notified you of their intent.
What cybersecurity is provided?
We use the campus cybersecurity system. We do not have security devices within the spaces but do rely on the Technology Services firewall and security services.
Who will be working on my hardware?
That is up to you. We provide the space, network, power, cooling, and physical security. You and your selected IT provider are responsible for maintaining your hardware.
What kind of equipment can I bring in?
If you are consolidating from another space, you may bring the hardware you have. Any new purchase is expected to be rack mountable moving forward.
What is the turnaround time for installing hardware?
We will notify the client by using the TeamDynamix ticketing system when equipment is installed.
What should you do before submitting ticket(s) for installation?
Contact the Data Center Team before you purchase new equipment and before submitting ticket(s) for installation.
What network is available in each location?
ACB
- Node redundant 10Gb uplinks.
- Dual Routers, and full switch redundancy available.
- Fiber: Single-Mode, Optics used: LR (Data Center).
- Fiber: Multi-Mode, Optics used: LX (One Special case).
DCL
- Node redundant 10Gb uplinks.
- Brocade VDX switch platform.
HAB
- Node redundant uplinks, 10gb primary, 1gb secondary.
How do I schedule deliveries to the data center?
Use the form under Work Request to inform Data Center Team of deliveries for your department.
Data Center hours for delivery will need to be scheduled between 8 a.m. – 2 p.m., Monday – Friday.
No deliveries will be accepted after 2 p.m. or during university holidays.
Address for ACB:
Advanced Computation Building, 2nd Floor
C/O: Client Name and Phone Number, DC Client
1011 West Springfield Avenue
Urbana, IL 61801
Delivery companies can call these numbers: 217-300-9333 or 217-552-8387.