Use the checklist below to get started with essential IT-related tasks to prepare for your time at Illinois.
For all university users
- Get your NetID by visiting the NetID claim site for students or UI New Hire for employees.
- Enroll in multifactor authenication and set up the Duo Mobile app.
- Access university email.
- Install Microsoft 365.
- Download software from the WebStore.
- Connect to the Wi-Fi network.
- Enable free cloud storage accounts.
- Learn about other services we offer.
Get IT help
The IT Service Desk supports campus technology services including Wi-Fi, email, MFA, Canvas, password assistance, and many other common IT issues and requests.
Contact the IT Service DeskRead self-help guides
Have questions? Check out the Answers KnowledgeBase for self-help guides for answers.
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