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Melissa Wills behind the screens: Supporting the campus community every day

April 23, 2026

Author: Mazen MorrarMazen is a student employee with Technology Services. When you forget a password, need help accessing email or walk into a classroom where technology suddenly is not working,

Inside the AI summit: How should I use AI safely?

April 20, 2026

Units across the university came together to share tools, services, and support related to artificial intelligence. Read more about what happened at the AI summit.

Which generative AI app should I use?

April 20, 2026

We can help! The AI apps page will guide you on which generative AI app is best for what, what data is safe to use, and who can access what.

IT Service Desk rebrands and reopens in newly redesigned space

April 15, 2026

Author: Mazen MorrarMazen is a student employee with Technology Services. At the beginning of April, the campus technology support center officially rebranded from the former Help

The Office of the CIO restructures

April 3, 2026

Read about some restructuring within the Office of the CIO.

Technology governance at Illinois: Who calls the shots?

March 24, 2026

We’re setting up new technology governance as part of the Boldly IT strategic plan. Read about how we make university technology decisions.

Micah Reeley Behind the Screens: Keeping campus systems online

March 16, 2026

Micah Reeley, Data Center Operations Specialist with Technology Services, plays a key role in helping safeguard the systems he campus community relies on every day. Read more about what he does!