What are the top three questions the Tech Services Help Desk gets at the beginning of the semester? And what are the solutions?
Category: Featured Story
Stories about our impact on campus and the surrounding community
University of Illinois announces key leadership updates
We are happy to announce some key leadership updates for Office of the CIO leadership!
Kate Sammons behind the screens: Working the Webstore
The Webstore: a well-oiled machine where Illinois students, faculty and staff can find software for some of the best prices available. Learn more about who is behind the screens at the Tech Services Webstore!
Cindy McKendall behind the screens: Teaching safety during Cybersecurity Awareness Month
From the everyday hurdles in the Illinois App to the unknown frontier of AI, Thomas works every day so that you can use the amazing tech at your fingertips to its fullest extent. Read more about what Thomas does as an IT Field Consultant.
A new path to recruiting IT talent: The Collaborative IT Internship Program
Finding fresh IT talent can be difficult. That’s why Kenn from the University of Illinois created a program to teach (anyone) to be a successful IT professional and connect them to jobs. Read more about it.
An Operational Excellence mindset streamlines virtualized offerings
The Office of the Chief Information Officer and The Grainger College of Engineering partnered in an IT Operational Excellence initiative to provide a more reliable, scalable central offering.
Thomas Nelshoppen behind the screens: Hopping through hurdles wearing many hats
From the everyday hurdles in the Illinois App to the unknown frontier of AI, Thomas works every day so that you can use the amazing tech at your fingertips to its fullest extent. Read more about what Thomas does as an IT Field Consultant.
Huaqi Zhang Behind the Screens: User Experience Wizard
Technology and innovation make the world go round. However, systems powerful enough to run our campus world and move digital mountains are oftentimes not the most user-friendly. Read about how Huaqi as a User Design Specialist changes the game.
Cole Cary Behind the Screens: Expert of IT Plant Engineering Artistry
As IT Plant Engineering Specialist, Cole Cary impacts the entire campus. Read more about what impact Cole has on the university and beyond.
OCIO’s support of Global Accessibility Awareness Day Extends Beyond the University of Illinois Urbana-Champaign
Illinois’ Office of the Chief Information Officer (OCIO) has long been a champion of digital accessibility. Read more about the OCIO’s pursuit of digital inclusivity at Illinois.