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Author: Ruth Kwak

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How supporting campus cloud services and teaching at the ARC connect Geet Verma to different corners of campus

Posted on June 30, 2025June 30, 2025 by Ruth Kwak

Read about how Geet Verma works as a senior cloud infrastructure engineer while teaching classes at the Arc on campus.

Posted in Featured StoryTagged faculty, staff
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Cybersecurity training now on eText

Posted on June 24, 2025June 24, 2025 by Ruth Kwak

With more relevance, more features, more accessibility!

Posted in Cybersecurity, Featured Story
A headshot of Ashley Hetrick smiling

How helping students create “something better” helps Ashley Hetrick to do the same 

Posted on May 21, 2025June 30, 2025 by Ruth Kwak

Learn about how Ashley Hetrick’s role as an instructor interacts and benefits her Tech Services role.

Posted in Featured StoryTagged staff, tech services staff
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Congratulations, graduating student workers!

Posted on May 16, 2025May 16, 2025 by Ruth Kwak

Congratulations and well done to all of our graduating student workers. We appreciate you!

Posted in Featured Story
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Lori Beeson behind the screens: Revitalizing spaces and traveling far

Posted on May 12, 2025May 22, 2025 by Ruth Kwak

For many years Lori Beeson as senior facilities planner has used her skills to make sure spaces at Technology Services are suitable for work and enjoyment. Read more about what she does.

Posted in UncategorizedTagged behind the screens, staff, tech services staff
The future is wide open as more than 7,500 graduates celebrate as they are recognized for their achievement during the university-wide Commencement Ceremony at Memorial Stadium. Photo taken at the University of Illinois Urbana-Champaign on Saturday, May 11, 2024.

How can I prepare my Illinois accounts for graduation?

Posted on May 8, 2025May 8, 2025 by Ruth Kwak

Graduating student Melissa Sanchez on graduating and how she’s preparing–herself and her Illinois accounts–for the big day.

Posted in Services, Student Perspective
Photo of Michael Curtin teaching his Game Studies course.

How teaching video game concept art enhances Michael Curtin’s university technology strategy

Posted on April 24, 2025June 30, 2025 by Ruth Kwak

Learn about how Michael Curtin’s teaching role in the Game Studies and Design program at Illinois enhances in his Tech Services role and his sense of Illinois community.

Posted in Featured StoryTagged staff, tech services staff
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This spring, clean up your cloud storage

Posted on April 14, 2025April 14, 2025 by Ruth Kwak

How should I clean up my cloud storage?

Posted in CloudTagged cloud storage, data organization, spring cleaning
Professional headshot of Ginger

Ginger Hundgen behind the screens: Adapting and figuring it out

Posted on March 17, 2025May 22, 2025 by Ruth Kwak

Read about what Ginger does as a lead business process improvement analyst for Tech Services.

Posted in Featured StoryTagged behind the screens, staff, tech services staff, women in technology
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The dos and don’ts of filling out a Help Desk ticket

Posted on March 13, 2025March 14, 2025 by Ruth Kwak

What should I include on a Help Desk ticket? And what shouldn’t I?

Posted in Featured StoryTagged help desk, help desk request

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Technology Services

1211 Digital Computer Lab

1304 W. Springfield Ave.

Urbana, IL 61801

Email: consult@illinois.edu

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Office of the Chief Information Officer


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consult@illinois.edu
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Weekdays: 8:00 a.m. – 9:00 p.m.
Weekends: 12:00 p.m. – 5:00 p.m.

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