Office of the Chief Information Officer

Technology Services

  • Get Help

    Get Tech Answers

    Help Desk Info

    • Student – Resource Guide
    • Instructor – Resource Guide
    • Researcher – Resource Guide
    • Staff – Resource Guide
    • IT Staff – Resource Guide
    • Visitor – Resource Guide
    • IT Training & Events
    • IT Help at Your Office or Home
  • I Want To
    • Create a Website
    • Connect to Wi-Fi at Illinois
    • Find a Computer Lab
    • Get IT Training
    • Install VPN
    • Learn about Cloud Computing
    • Learn about the Data Center
    • Learn about the Illinois App
    • Learn about Microsoft Teams
    • Reset My Password
    • Set Up Multi Factor Authentication
    • Sponsor a NetID
    • Store Files in the Cloud
    • Access Files from Deactivated Box Accounts
  • Log In To
    • Canvas
    • Google Apps @ Illinois
    • Illinois AnyWare
    • LinkedIn Learning
    • Microsoft 365
    • Microsoft Teams
    • Outlook
    • U of I Box
    • WebStore
  • Generative AI Resources
  • Services
  • Initiatives
    • Key Projects
      • Microsoft 365 FERPA Compliance Effort
    • Cybersecurity Improvement Initiative
  • About

    Join our Team!

    Careers

    • Greg Gulick Service Excellence Award
    • Office of the CIO
    • Student Employment at Tech Services
    • Tech Services Timeline
  • Office of the CIO
  • Help Center
  • Status at Illinois
  • Cybersecurity
  • Research IT

Author: Ruth Kwak

Site Header Image

An Operational Excellence mindset streamlines virtualized offerings

Posted on August 6, 2024October 1, 2024 by Ruth Kwak

The Office of the Chief Information Officer and The Grainger College of Engineering partnered in an IT Operational Excellence initiative to provide a more reliable, scalable central offering.

Posted in Featured StoryTagged cloud storage, collaboration, grainger college of engineering, IT services, partnership, storage
Thomas Nelshoppen tries out a Rollieflex camera made in the 1950s

Thomas Nelshoppen behind the screens: Hopping through hurdles wearing many hats

Posted on July 30, 2024October 1, 2024 by Ruth Kwak

From the everyday hurdles in the Illinois App to the unknown frontier of AI, Thomas works every day so that you can use the amazing tech at your fingertips to its fullest extent. Read more about what Thomas does as an IT Field Consultant.

Posted in About, Featured StoryTagged behind the screens
Site Header Image

Driving IT Collaboration for 25+ Years

Posted on July 23, 2024July 23, 2024 by Ruth Kwak

The Office of the Chief Information Officer’s support and involvement in two conferences, IT Professionals Forum and Web Con, bring together people from across the university and beyond to serve web and IT professionals. Read more about how these conferences bring together IT professionals across the university and nation.

Posted in EventsTagged collaboration, it pro forum, web con
Site Header Image

Microsoft 365 Default Sharing Link Change

Posted on July 2, 2024July 2, 2024 by Ruth Kwak

Microsoft 365 sharing link default will change from people in the University of Illinois to “people you choose.”

Posted in ServicesTagged Microsoft 365, privacy
Huaqi Zhang by a cherry blossom tree

Huaqi Zhang Behind the Screens: User Experience Wizard

Posted on June 26, 2024June 26, 2024 by Ruth Kwak

Technology and innovation make the world go round. However, systems powerful enough to run our campus world and move digital mountains are oftentimes not the most user-friendly. Read about how Huaqi as a User Design Specialist changes the game.

Posted in About, Featured StoryTagged behind the screens
Site Header Image

2024 Greg Gulick Excellence Award Winners Announced

Posted on June 21, 2024June 24, 2024 by Ruth Kwak

The Greg Gulick Service Excellence Award is offered annually to IT professionals at the University of Illinois Urbana-Champaign for their commitment to excellence and servant leadership.

Posted in IT ProTagged greg gulick excellence award, it pro forum, success
Microsoft Apps on Phone to promote Copilot 365

Copilot 365 Pilot Program Launched to Evaluate Future Licensing Decisions

Posted on June 11, 2024June 11, 2024 by Ruth Kwak

In May, Technology Services, in coordination with the Generative AI Solutions Hub, launched the Microsoft Copilot 365 Pilot Program to learn more about potential use-cases and determine its value for campus.

Posted in ServicesTagged generative ai, Microsoft 365
Woman at desk with disorganized cloud storage/digital space and files

The Dangers of Digital Hoarding

Posted on May 30, 2024November 4, 2024 by Ruth Kwak

Digital hoarding is the disorganization of data and storage of data without deleting anything. Decluttering can lead to cramped and cluttered storage systems, decreased productivity, and bigger security risks. Learn about digital hoarding and avoid it with these tips.

Posted in CloudTagged cloud storage, digital decluttering, digital hoarding
Site Header Image

Cole Cary Behind the Screens: Expert of IT Plant Engineering Artistry

Posted on May 28, 2024May 28, 2024 by Ruth Kwak

As IT Plant Engineering Specialist, Cole Cary impacts the entire campus. Read more about what impact Cole has on the university and beyond.

Posted in About, Featured StoryTagged behind the screens
Graphic that says

OCIO’s support of Global Accessibility Awareness Day Extends Beyond the University of Illinois Urbana-Champaign

Posted on May 15, 2024December 4, 2024 by Ruth Kwak

Illinois’ Office of the Chief Information Officer (OCIO) has long been a champion of digital accessibility. Read more about the OCIO’s pursuit of digital inclusivity at Illinois.

Posted in Featured StoryTagged digital accessibility, digital inclusivity, global accessibility awareness day

Posts navigation

Older posts
Newer posts

Technology Services

1211 Digital Computer Lab

1304 W. Springfield Ave.

Urbana, IL 61801

Email: consult@illinois.edu

  • Facebook (link opens in new window)
  • Instagram (link opens in new window)

Office of the Chief Information Officer


TECH SERVICES and PARTNER SITES

  • Office of the CIO
  • Cybersecurity
  • Digital Accessibility
  • Generative AI Solutions Hub
  • Illinois App
  • Research IT
  • WebStore

STAFF WEBSITE

Tech Services Intranet

HELP DESK

consult@illinois.edu
submit a help request
217-244-7000


HELP DESK HOURS

Weekdays: 8:00 a.m. – 9:00 p.m.
Weekends: 12:00 p.m. – 5:00 p.m.

  • Privacy Statement