Advancing a collaborative research support ecosystem
The Office of the CIO has established a new area called Research Enablement in an effort to create a more integrated, accessible and future-ready research support ecosystem.
How helping students create “something better” helps Ashley Hetrick to do the same
Learn about how Ashley Hetrick’s role as an instructor interacts and benefits her Tech Services role.
Congratulations, graduating student workers!
Congratulations and well done to all of our graduating student workers. We appreciate you!
Lori Beeson behind the screens: Revitalizing spaces and traveling far
For many years Lori Beeson as senior facilities planner has used her skills to make sure spaces at Technology Services are suitable for work and enjoyment. Read more about what she does.
How can I prepare my Illinois accounts for graduation?
Graduating student Melissa Sanchez on graduating and how she’s preparing–herself and her Illinois accounts–for the big day.
How teaching video game concept art enhances Michael Curtin’s university technology strategy
Learn about how Michael Curtin’s teaching role in the Game Studies and Design program at Illinois enhances in his Tech Services role and his sense of Illinois community.
Ginger Hundgen behind the screens: Adapting and figuring it out
Read about what Ginger does as a lead business process improvement analyst for Tech Services.
The dos and don’ts of filling out a Help Desk ticket
What should I include on a Help Desk ticket? And what shouldn’t I?
CITL and WebStore partner for discounted, accessible eText
Learn more about what the eText is at the WebStore, why you should use it, and how it saves money!
Cybersecurity Improvement Initiative launched to improve cybersecurity on university-owned devices
The universitywide Cybersecurity Improvement Initiative aims to improve cybersecurity on university-owned devices. Read more about the initiative and phase one of it.
Ken Taylor behind the screens: Lifelong learner, teacher, inventor, improver
Ken is a cloud architect for Technology Services, making it easier for others to use cloud services in the best possible way. What does a cloud architect do? Read more about what Ken does at the university (and outside of it)!