Who We Are
Technology Services provides campuswide technology solutions that support the teaching, learning and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 70,000 faculty, staff and students.
Current openings
- Manager, Managed IT Services
The Manager position within Managed IT Services (MITS) is responsible for the daily operations and leadership of teams providing support to MITS customers. The primary duties are to oversee and mentor staff, ensure quality service, and engage with customers. The ideal candidate will be an experienced, customer-service oriented IT Professional with an interest in management as a career. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.
This position closes 3/20/2025
- Chief Administrative Officer
The Office of the Chief Information Officer at the University of Illinois Urbana-Champaign seeks to fill the role of Chief Administrative Officer. Reporting directly to the Chief Information Officer, this role will bring strategic leadership for business and human capital needs for a complex organization of over 320 staff. Candidates who will be successful in this role bring experience managing multi-million dollar budgets, developing human capital strategies in the public sector, and experience managing and leading multiple teams. Successful candidates also have the ability to affect change management, think creatively and with agility, and lead with a strong sense of integrity and ethics while inspiring the same in others. Fully remote work may be possible for this position per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.
This position closes 3/24/2025
- Manager, Web Hosting
Technology Services is seeking a Manager to join our team. This individual will manage staff and activities associated with providing campus service offerings in the Web Hosting area that utilize IT platforms such as cPanel and WordPress. Responsible for the overall day-to-day management, guidance and development of employees, the ideal candidate is a fair and consistent leader that is process-oriented and customer-focused.. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.
This position closes 4/7/2025
Why work at Technology Services?
We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.
We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.
We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.
Staff spend up to 10% of their time working with other groups in the organization to learn, grow and gain expertise in different areas.
Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions and HR Training Series.
We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential one-on-one conversations and other learning activities.
Work together with other Technology Services staff to reflect on current practices, expand, refine and build new skills, share ideas, conduct classroom research or solve problems in the workplace
Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision and values with monetary awards.
We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities and a variety of services to enhance work-life balance for you.
We are committed to a diverse, equitable, and inclusive workspace. Read more about the university’s commitment to DEI at Tech Services and the University as a whole.
Our teams
Office of the CIO
Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR and project and process management.
Application Services
Provides campuswide communication tools, teaching and learning technology, web hosting, quality assurance and software development.
Infrastructure
Provides campus networking, virtual hosting, structured database storage and administration and installation and maintenance for managing data and voice services between campus buildings.
Privacy and Security
Dedicated to helping reduce risk, and protect people, devices and information at the University of Illinois.
Research and Innovation
Provides IT access and support for advanced computing resources for the University of Illinois research community.
Service Delivery
Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.
Ginger Hundgen behind the screens: Adapting and figuring it out
Read about what Ginger does as a lead business process improvement analyst for Tech Services.
The dos and don’ts of filling out a Help Desk ticket
What should I include on a Help Desk ticket? And what shouldn’t I?
CITL and WebStore partner for discounted, accessible eText
Learn more about what the eText is at the WebStore, why you should use it, and how it saves money!
Cybersecurity Improvement Initiative launched to improve cybersecurity on university-owned devices
The universitywide Cybersecurity Improvement Initiative aims to improve cybersecurity on university-owned devices. Read more about the initiative and phase one of it.
Ken Taylor behind the screens: Lifelong learner, teacher, inventor, improver
Ken is a cloud architect for Technology Services, making it easier for others to use cloud services in the best possible way. What does a cloud architect do? Read more about what Ken does at the university (and outside of it)!
Expanding access to quantum technology: The first of many nodes
The University of Illinois’ Office of the CIO, in collaboration with the Illinois Quantum Information Science and Technology Center, has played a pivotal role in the development of the Public Quantum Network—the first publicly accessible quantum network. Read more about the role of Tech Services in this campus research initiative.