Careers

Who We Are

Technology Services provides campuswide technology solutions that support the teaching, learning and research missions of the University of Illinois Urbana-Champaign. We partner with other departmental IT staff to serve nearly 70,000 faculty, staff and students.

Current openings

    • Identity & Access Management Specialist or Senior Identity & Access Management Specialist

The University of Illinois at Urbana-Champaign is seeking to hire an Identity and Access Management (IAM) Specialist or Senior Identity and Access Management (IAM) Specialist to support a suite of identity management, authentication, and authorization services. This individual will report to the IAM Manager within the Privacy and Information Security unit at Technology Services, and will work closely with a team of IAM specialists. Their primary role will be managing and supporting a variety of applications and services that enable appropriate access to university IT resources. Ideal technical background will include Microsoft Active Directory, Entra ID, and/or SailPoint experience. The ideal candidate would possess excellent communication and documentation skills, as well as the ability to think creatively and work well within a diverse team. The candidate should also be capable of providing excellent customer service and continually improving user experience. Fully remote work may be possible for this position per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

This position closes 4/28/2025

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    • Assistant Manager, Integrated User Services

We are seeking a collaborative, organized, and people-focused leader to serve as Assistant Manager of Integrated User Services. This position plays a key role in coordinating the daily operations of the campus Help Desk. The ideal candidate is someone who thrives in a dynamic environment, can manage multiple priorities at once, and is passionate about supporting both staff and the campus community. You don’t need to come in with an IT background, we’ll teach you everything you need to know. We’re looking for someone who communicates clearly, leads with empathy, and is ready to help create a welcoming, service-minded team culture. Work for this position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per theUniversity’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

This position closes 5/6/2025

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Why work at Technology Services?

We are dedicated to becoming the premier place to work at the University of Illinois. We invest in our staff to enable them to do their best work and prepare for inevitable changes in the technology landscape. We encourage and provide opportunities for continuous learning and development.

We are an advocate for remote work and flex-time/telecommuting to provide flexibility and balance to our staff.

We dedicate time and resources to your career development by helping you advance skills in support of our services and actively working with you to align your interests and experiences with opportunities.

Staff spend up to 10% of their time working with other groups in the organization to learn, grow and gain expertise in different areas.

Develop your leadership skills through campus programs such as Manager Development, IT Leadership Workshop, Lunch and Learn sessions and HR Training Series.

We pair members of our Leadership team with staff to develop skills through a series of time-limited, confidential one-on-one conversations and other learning activities.

Work together with other Technology Services staff to reflect on current practices, expand, refine and build new skills, share ideas, conduct classroom research or solve problems in the workplace

Our Employee Award and Recognition Program is a peer-nominated initiative that rewards individuals and teams who achieve performance excellence by supporting the Technology Services mission, vision and values with monetary awards.

We have a team of staff volunteers dedicated to being an advocate for our staff. We encourage social events, wellness opportunities and a variety of services to enhance work-life balance for you.

We are committed to a diverse, equitable, and inclusive workspace. Read more about the university’s commitment to DEI at Tech Services and the University as a whole.

Our teams

Office of the CIO

Leadership in business and IT functions to Technology Services in areas of IT governance, communications, marketing, budgeting, finance, HR and project and process management.

Application Services

Provides campuswide communication tools, teaching and learning technology, web hosting, quality assurance and software development.

Infrastructure

Provides campus networking, virtual hosting, structured database storage and administration and installation and maintenance for managing data and voice services between campus buildings.

Privacy and Security

Dedicated to helping reduce risk, and protect people, devices and information at the University of Illinois.

Research and Innovation

Provides IT access and support for advanced computing resources for the University of Illinois research community.

Service Delivery

Provides the entry point into Technology Services, including direct support for the everyday technology needs of the campus community.