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Author: Ruth Kwak

A headshot of Ken Taylor

Ken Taylor behind the screens: Lifelong learner, teacher, inventor, improver

Posted on February 26, 2025May 22, 2025 by Ruth Kwak

Ken is a cloud architect for Technology Services, making it easier for others to use cloud services in the best possible way. What does a cloud architect do? Read more about what Ken does at the university (and outside of it)!

Posted in About, Featured StoryTagged behind the screens, cloud, staff, tech services staff
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Expanding access to quantum technology: The first of many nodes

Posted on February 21, 2025February 25, 2025 by Ruth Kwak

The University of Illinois’ Office of the CIO, in collaboration with the Illinois Quantum Information Science and Technology Center, has played a pivotal role in the development of the Public Quantum Network—the first publicly accessible quantum network. Read more about the role of Tech Services in this campus research initiative.

Posted in Featured Story, IT Pro
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Privacy Everywhere Conference 2025 explored human-centered data privacy

Posted on February 18, 2025February 18, 2025 by Ruth Kwak

With 580+ registrants this year, the Privacy Everywhere Conference explored the critical issue of data privacy with individuals across the Big Ten and other universities.

Posted in Cybersecurity, EventsTagged cybersecurity, privacy, privacy everywhere
A photo of the ACB data center

New generator for the ACB Data Center spurs on the campuswide consolidation effort

Posted on February 13, 2025February 13, 2025 by Ruth Kwak

The Advanced Computation Building Data Center recently installed a new generator, enabling the data center to support more data and meet financial and environmental goals. Read more about what happened and the value of it to campus.

Posted in Featured StoryTagged acb data center, collaboration
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Learn to love your data during Love Data Week!

Posted on February 12, 2025February 12, 2025 by Ruth Kwak

See what events are happening on campus for Love Data Week and access national recordings to Love Data Week events.

Posted in Featured StoryTagged data organization, data storage, privacy
An aerial shot of the University of Illinois campus

Expanding wayfinding and accessibility features in the Illinois app

Posted on February 4, 2025February 27, 2025 by Ruth Kwak

One of the Illinois App’s most recent developments includes a multifunction map section and a map accessibility support feature thanks to a collaboration with Facilities & Services. Read more about it!

Posted in Mobile AppsTagged accessibility, illinoisapp, wayfinding
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How to fix it: Start of the semester top three Help Desk questions

Posted on January 30, 2025February 5, 2025 by Ruth Kwak

What are the top three questions the Tech Services Help Desk gets at the beginning of the semester? And what are the solutions?

Posted in About, Featured Story
Photo of Mairéad Martin and Kim Milford headshots

University of Illinois announces key leadership updates

Posted on December 17, 2024January 7, 2025 by Ruth Kwak

We are happy to announce some key leadership updates for Office of the CIO leadership!

Posted in Featured StoryTagged leadership, office of the cio, success
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Cookies: The what and why of the internet’s breadcrumbs

Posted on December 17, 2024December 17, 2024 by Ruth Kwak

What are cookies on a website? Why are they used? And why should anyone care?

Posted in ServicesTagged cookies, cybersecurity, privacy, website
Zoom sign-in landing page

Zoom AI Companion: Features and FOIA considerations

Posted on December 12, 2024December 12, 2024 by Ruth Kwak

Zoom AI Companion will be unlocked for students, faculty and staff at Illinois on December 20. Capabilities of Zoom’s AI Companion have Freedom of Information Act implications that all users should know before engaging with the tool.

Posted in ServicesTagged privacy, zoom

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Technology Services

1211 Digital Computer Lab

1304 W. Springfield Ave.

Urbana, IL 61801

Email: consult@illinois.edu

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